FAQs

How to Add a Socio Event to Your Ad Blocker's Allowlist

Written by Daniel Murphey
Updated over a week ago

Video Room Troubleshooting (Web)

Written by Daniel Murphey
Updated over a week ago

How secure is my registration payment?

Written by Daniel Murphey
Updated over a week ago

How do I enable accessibility tools in the Web App?

Written by Mahalia VanDeBerghe
Updated over a week ago

Submit a GDPR or CCPA Request

Written by Mahalia VanDeBerghe
Updated over a week ago

How do I reset my password?

Step-by-step instructions for what to do if you forget your password

Written by Mahalia VanDeBerghe
Updated over a week ago

How do I change languages in the app?

Step-by-step instructions to changing the language in your app

Written by Mahalia VanDeBerghe
Updated over a week ago

How do I get support in the app?

Have questions about the app? Here's how to send us feedback & get the help you need!

Written by Mahalia VanDeBerghe
Updated over a week ago

How do I switch events or communities?

Step-by-step instructions for switching events or communities in the app

Written by Mahalia VanDeBerghe
Updated over a week ago

How do I log out?

Step-by-step instructions for logging out of the app

Written by Mahalia VanDeBerghe
Updated over a week ago

How do I delete my account?

Deleting your account removes yourself from all events/communities and removes your content

Written by Mahalia VanDeBerghe
Updated over a week ago